Unlock the Full Potential of AI-Driven Procurement in IT, Marketing, and Customer Service
As businesses navigate financial instability and economic uncertainties, cost reduction is a top priority. While large budgets are often scrutinized, a hidden revolution is taking place in indirect spend—driven by Generative AI (GenAI).
GenAI is transforming professional services such as software development, marketing, and customer service, delivering 20% to 45% efficiency gains. Yet, many service providers fail to pass these savings on to their clients.
Want to ensure you benefit from AI-driven cost reductions? Download our latest Supply Management Insights magazine to discover how procurement leaders can optimize IT, marketing, and customer service spend with GenAI.
What’s Inside This Edition?
- IT Development: Maximizing Efficiency with GenAI by evaluating service providers’ AI strategies
- Marketing Transformation: AI as a Data Analyst & Creative Partner to maximize efficiency and reduce wasted ad spend.
- Customer Service 2.0: The Chatbot Revolution – and how businesses can leverage savings
Ensuring You Capture AI-Driven Cost Savings
To maximize AI-driven cost savings, businesses must actively negotiate cost reductions that reflect AI-enabled efficiency gains. Continuous supplier screening ensures partnerships with AI-driven vendors for optimal value. Early adopters of AI-powered procurement gain a competitive edge through cutting-edge technology and cost efficiencies. Embracing these strategies positions businesses for innovation and long-term savings.
- AI in Procurement: How GenAI cuts through the complexity
- Experts on AI: Melih Yener (BCGX)
- Generative AI in the Healthcare Sector: Unveiling New Opportunities
- Pick up speed: Optimizing indirect spend with GenAI
- Untapped potential for Private Equity: From barriers to breakthroughs – Unleashing GenAI across portfolios
- INVERTO Office Paris: Interview with Isabelle Pinto Carradine
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Authors
Gustav Scheffler
Principal
is a Principal at the Munich office and an expert in the procurement of IT and digital services. He advises major global companies in the pharmaceutical and medical technology industries, process manufacturing and fashion.
Hannah Schomberg
Project Manager
is a Project Manager in the Cologne office and mainly advises companies from the consumer goods industry. As an expert for indirect procurement, she focuses primarily on the procurement of IT hardware and software.